IT Consultant & Young Entrepreneur from Somerset
Uncategorized
Are you an automated bot?
Nov 30th
So I’ve been looking around for a web host for a small project of mine.
I decided to investigate a company, from a recommendation. So I decided to talk to their Live chat agent, who popped up as soon as I attempted to close the page…
So, as there website was not clear, whether it was a UK or US company and where there servers were held, I thought I would ask the question.
—– Star Conversation ——
—– End Conversation ——-
Now that is absolutely awful customer service, either provide real support agents, or don’t provide live 24/7/365 support.
Remember the little guys
Nov 30th
In these difficult economic times. Yes, I know, everyone is saying this at the moment. But it is difficult, everyone is struggling with the rising cost of everyday goods and salaries stay as they are and businesses struggling to find new work.
I recently had a client come to me and tell me they were in financial difficulties, which is a huge shame, as they are a brilliant client and have always been very supportive of my business.
This made me think a little and I urge any business that is facing the difficult choice of going insolvent, please remember the little guys, the small businesses that provide services to your business are the ones that will be affected the hardest if their invoices are not paid. The big guys out there, the likes of BT, Dell and Vodafone all have contingency plans for clients going bust, so it will not affect them quite as much.
That’s just my thoughts anyhow…
The E2 Live – The Entrepreneur’s Exhibition
Aug 29th
The largest gathering of entrepreneurs during Global Entrepreneurship Week
Sadly this event got cancelled. Hoping to re-do it in April 2011.